BixinAI Lobster NiuClaw Service Agreement
Effective Date: 2026/3/24
The "BixinAI Lobster NiuClaw Service Agreement" is a valid contract entered into between Shenzhen BixinAI Co., Ltd. (hereinafter referred to as "BixinAI") and you regarding the products and/or services provided by BixinAI. Please read these service terms carefully (especially the bolded portions); minors should read them in the company of their parents or legal guardians. Unless you have accepted these service terms, you have no right to use the relevant services under these terms. Your use of the services shall be deemed as acceptance of all terms of this service, including any modifications BixinAI may make to these terms at any time.
1. Service Content
In this Agreement,"products and/or services"refers to:BixinAIprovided to youhttps://NiuClaw.bixinai.cnwebsite (i.e.,NiuClawofficial website). The specific service content shall be subject to the content youdownload and installand the content thereof shall prevail.
2. Service Prices and Fees
2.1. General Payment Terms. Some service features may require payment of fees; please refer to the services and fee standards displayed on the official website pages for details. We reserve the right to modify, at our own discretion in accordance with applicable laws, the availability of such services and the payment terms of this section (including service fees). The pricing and payment terms set out in this section shall be subject to any pricing and payment agreement separately reached between you and us for specific services. Service fees may vary depending on how you access the services.
2.2. Payment Processing. If fees are payable, you must complete payment using one of the payment methods we accept. We have the right to change the accepted payment methods at any time at our own discretion, and such changes may vary depending on your location and the applicable service model. We rely on third-party payment service providers to process payments. You agree to comply with the relevant service terms of such payment service providers and other legal agreements applicable to your payment processing through them.
2.3. By providing a payment method, you represent that:
(1) You represent that you are authorized to use the payment method, and that all information you provide regarding your order is true and accurate;
(2) You authorize us to share necessary information related to you, your order, and your payment method with third-party payment service providers in order to complete payment;
(3) You authorize us (including through third-party payment service providers) to charge you for the purchased services using the payment method you provided. If, for any reason, your payment cannot be completed through the provided payment method, or the payment is reversed, we have the right to refuse to provide or suspend your continued access to the services under the relevant order.
3. Service Activation, Account Registration, Login, and Cancellation
You may register and log in to this service platform using your mobile phone number, select the corresponding paid services, and enjoy the relevant benefits after paying a certain fee. When registering and using an account, users must abide by the seven bottom lines of laws and regulations, the socialist system, national interests, citizens' legitimate rights and interests, public order, social moral norms, and information authenticity. Users must not include illegal or harmful information in their account registration materials, and users guarantee that when registering and using the account and enjoying the relevant benefits, they will not:
(1) Violating the Constitution, laws, or regulations;
(2) Endangering national security, divulging state secrets, transferring state power, or undermining national unity;
(3) Harming national honor and interests, or harming public interests;
(4) Inciting ethnic hatred or ethnic discrimination, or undermining ethnic unity;
(5) Undermining the state's religious policy, or promoting cults or feudal superstition;
(6) Spread rumors, disrupt social order, and undermine social stability;
(7) Spreading obscenity, pornography, gambling, violence, murder, terror, or inciting crime;
(8) Insulting or defaming others, or infringing on others' lawful rights and interests;
(9) Using malware, network vulnerabilities, or other illegal means to disrupt our normal operations, etc.
(10) Containing other content prohibited by laws or administrative regulations.
In accordance with relevant laws and regulations, and considering the importance of Bixin product services, the user agrees:
(1) When real-name verification is required by law and regulations, submit valid and accurate personal information for real-name authentication;
(2) Provide timely, engaging, and accurate account registration materials;
(3) Users must not activate this service for themselves or others for profit, by any improper means, or in violation of the principle of good faith;
(4) Users are fully responsible for all actions and events in their own accounts and must not sell or lend their accounts to others.
(5) Users are responsible for properly safeguarding, using, and maintaining the accounts and account passwords they obtain, and must take necessary and effective protective measures for their account passwords. If a user fails to safeguard their account and password and causes harm to themselves, BixinAI, or third parties, BixinAI shall bear any responsibility related thereto.
(6) If the account registration materials provided by the user are inaccurate, untrue, or contain illegal or harmful information, BixinAI has the right to refuse registration and reserves the right to terminate the user's use of all BixinAI services.
The user fully understands and agrees that you must be responsible for all actions under your registered account, including but not limited to any content you publish and any consequences arising therefrom. You shall make your own judgment about the content in this service and bear all risks arising from the use of the content, including risks arising from reliance on the correctness, completeness, or usefulness of the content.
4. Rights and Obligations
4.1. Your Rights and Obligations
4.1.1. You shall comply with the terms of this agreement. You should also carefully read and comply with the corresponding service descriptions, technical specifications, usage procedures, operation documents, and other content displayed by BixinAI on the official website pages, and accurately understand such content and the possible consequences thereof. When using the services, you shall operate in accordance with the relevant operation guidelines. You shall bear the consequences arising from your violation of the relevant operation guidelines on your own, and BixinAI shall not bear any responsibility. Please assess the risks carefully and operate with caution. If you use open APIs provided by third parties to order services, please carefully review the above content on the relevant official website pages periodically and/or before purchasing specific services, and keep yourself informed of any updates and ensure you understand their meaning.
4.1.2. You must retain access log records of your own website in accordance with laws and regulations such as the "Administrative Measures on Internet Information Services", including the published information content and its publication time, Internet address (IP), domain name, etc., and cooperate in providing them when requested by relevant state authorities conducting inquiries in accordance with law. You shall bear all consequences and responsibilities arising from failure to retain relevant records as required.
4.1.3. You are responsible for the integrity and confidentiality of the passwords and passphrases of various products and/or services stored locally by you; all losses and consequences arising from the loss or leakage of the above data, passphrases, passwords, etc. due to improper maintenance or improper confidentiality by you shall be borne by you.
4.1.4. You further undertake that you will not engage in the following acts:
4.1.4.1. Using services provided by BixinAI to distribute unwanted or unsolicited emails, electronic advertisements, or emails containing harmful information such as reactionary or pornographic content;
4.1.4.2. Using the services provided by BixinAI as virtual servers, illegal proxy servers, or mail servers;
4.1.4.3. Unless otherwise agreed by both parties, using services provided by BixinAI to engage in commercial activities such as DDoS protection and DNS protection;
4.1.4.4. Using BixinAI's services to provide technical means to serve as a channel for obtaining illegal information from abroad within the territory;
4.1.4.5. Engaging in acts that harm the legitimate rights and interests of BixinAI and/or its affiliated companies, including but not limited to: violating any service agreements/terms, management specifications, or trading rules published by these companies, undermining or attempting to undermine BixinAI's fair trading environment or normal trading order, etc.;
4.1.4.6. Using resources and services provided by BixinAI to upload, download, store, or publish the following information or content, and not providing any convenience for others to publish such information (including but not limited to setting URL or BANNER links):
(1) Political propaganda and/or news information in violation of national regulations;
(2) Information involving state secrets and/or security;
(3) Feudal superstition and/or obscene, pornographic, vulgar information or information that instigates crime;
(4) Illegal Internet publishing activities such as lottery prizes, gambling games, "private servers" ("si fu"), and "plug-ins" ("wai gua");
(5) Information violating national ethnic and religious policies;
(6) Information that hinders the security of Internet operations;
(7) Information that infringes upon the legitimate rights and interests of others and/or other information or content detrimental to social order, public security, or public morals;
(8) Other content that violates laws and regulations, departmental rules, or national policies.
4.1.5. You understand and agree that the state secrets of the People's Republic of China are protected by law, and you have the obligation to keep the state secrets of the People's Republic of China confidential. Your use of BixinAI services shall comply with the requirements of relevant confidentiality laws and regulations, and must not endanger the security of the state secrets of the People's Republic of China.
4.1.6. If BixinAI's services involve the licensed use of third-party software, you agree to comply with the constraints of the relevant license agreements.
4.1.7. You shall be responsible for data backup on your own, as well as for backing up the business systems built on BixinAI's services on your own, and complete the corresponding operations.
4.1.8 You understand and agree that your use of BixinAI services remains subject to national requirements regarding the security compliance of relevant business systems, computer systems, and other systems. You shall be responsible on your own for ensuring that your own business systems and computer security systems built on BixinAI's services comply with national, local, or industry security compliance requirements. BixinAI is responsible for the security compliance of the services it provides and the relevant business systems and computer systems on which the services rely.
4.2. BixinAI's Rights and Obligations
4.2.1. BixinAI is obligated to provide services to you in accordance with this Agreement and the content displayed on the relevant service pages of the BixinAI official website.
4.2.2 This service is closed-source.
4.2.2. You understand and acknowledge that, due to technical limitations, BixinAI cannot guarantee that the services it provides are entirely free of defects (for example, BixinAI's overall security protection or security products cannot guarantee the absolute security of your hardware or software, and services after technical iteration or service equipment updates may not be compatible with your applications or software at all times). However, BixinAI commits to continuously improving service quality and service levels to provide you with better services. Accordingly, you agree that if the services provided by BixinAI have defects that could not have been avoided under the industry technical level at the time, they shall not be deemed a breach of contract by BixinAI. You agree to cooperate with BixinAI to resolve the above defect issues.
4.2.3. If the content of this Agreement changes, BixinAI shall notify you of the modified content by posting an announcement on an appropriate section of the BixinAI official website at least 30 days in advance. If you do not agree to the modifications made by BixinAI, you have the right to stop using BixinAI's services. In such case, you shall notify BixinAI to terminate the services and be responsible for migrating your business data out yourself. If you continue to use BixinAI's services, you are deemed to accept the relevant modifications made by BixinAI.
5. User Data
5.1. User Business Data
5.1.1. BixinAI understands and acknowledges that the data processed, stored, uploaded, downloaded, distributed, and otherwise handled by you through the services provided by BixinAI are all your user business data, and you have full ownership of your user business data.
5.1.2. You are responsible for the source and content of your user business data. BixinAI reminds you to carefully judge the legality of the data source and content. All consequences and liabilities arising from your user business data violating laws, regulations, departmental rules, or national policies shall be borne solely by you.
5.1.3. With respect to user business data, except for executing your service requests, BixinAI will not make any unauthorized use or disclosure; except in the following circumstances:
5.1.3.1. When relevant state authorities inquire into or access user business data in accordance with law, BixinAI has the obligation to provide cooperation in accordance with the requirements of relevant laws, regulations, or policy documents, and to disclose such data to third parties or administrative, judicial, or other institutions;
5.1.3.2. You and BixinAI otherwise reach a separate agreement.
5.1.4. You may delete, modify, or otherwise operate your user business data yourself. For deletion, modification, or other operations on data, you should operate with caution.
5.2. User Support Data
You understand and agree that, in order to respond to your help requests in a timely manner, ensure the overall security of the services, and improve BixinAI's services, BixinAI will detect, browse, and record user support data such as your service usage behavior and unsafe characteristics of your data. User support data does not include user business data or user account information.
6. Intellectual Property
6.1. The user acknowledges that BixinAI owns all rights to this service, including but not limited to all intellectual property rights and other related rights. “Intellectual property rights” means all rights provided for in the Patent Law, Copyright Law, Trademark Law, Anti-Unfair Competition Law, and other laws, as well as all applications, updates, extensions, and restorations thereof, whether implemented and effective globally now or in the future. The user agrees not to modify, adapt, or translate BixinNiuClaw, create derivative works of BixinNiuClaw, or obtain source code or all data from BixinNiuClaw through decompilation, reverse engineering, disassembly, or other means. The user agrees not to delete, obscure, or alter copyright notices, trademarks, or other intellectual property notices of BixinAI or any third party. The marks, layout design, typography, text, images, graphics, and other materials contained in the network services provided by BixinAI are protected by copyright, trademark rights, and other laws. Without the consent of the relevant rights holders, the above content may not be directly or indirectly published, used, rewritten for the purpose of publication or use, redistributed, or used for any other commercial purpose on any platform.
6.2. BixinAI has the right to review content published by users, but assumes no express or implied warranty for any content published by users, and such content does not represent the views or opinions of BixinAI. BixinAI has the right to handle infringing information based on relevant evidence and in accordance with the Tort Liability Law of the People's Republic of China, the Regulations on Protection of Information Network Communication Rights, and other laws and regulations as well as the provisions of these service terms.
6.3. During the user's use of the BixinNiuClaw service, the user may submit text, audio, or other content or information to this service (collectively referred to as “Input”) and receive content generated in response to the user's input (referred to as “Output”). With respect to input content, the user declares and warrants that it owns all rights, licenses, and permissions required to process the input submitted to our service in accordance with our terms; that such inputs and corresponding outputs do not infringe any person's intellectual property rights, portrait rights, reputation rights, honor rights, name rights, privacy rights, personal information rights and interests (if the user's uploaded content involves personal information, the user should ensure that the informed consent of the relevant personal information subject has been obtained, and where sensitive personal information is involved, separate consent should be obtained), or other lawful rights and interests; and that they do not involve any state secrets, trade secrets, or other data that may adversely affect national security or public interests.
6.4. Subject to legal requirements and our terms, any rights, ownership, and interests in the content entered or published by the user while using the BixinNiuClaw service belong to the user. BixinAI does not claim ownership of output content. If the input and/or output itself contains content for which BixinAI enjoys intellectual property rights or other lawful rights and interests, the corresponding rights to the aforementioned input and/or output remain vested in BixinAI and are not altered by being included in the output.
7. Confidentiality Clause
7.1. The term “Confidential Information” in this Agreement refers to commercial secrets (including financial secrets), technical secrets, know-how, and/or other information and materials that should be kept confidential, which are obtained or learned by one party (hereinafter referred to as the “Receiving Party”) from the other party (hereinafter referred to as the “Disclosing Party”), or generated by both parties in the performance of this Agreement, including but not limited to product materials, product plans, prices, financial and marketing plans, business strategies, customer information, customer data, research and development, software, hardware, API application data interfaces, technical descriptions, designs, special formulas, special algorithms, etc., regardless of the form of the above information and materials or the carrier on which they are stored, and regardless of whether the Disclosing Party indicates their confidentiality orally, by image, or in writing at the time of disclosure.
7.2. Both parties shall take appropriate measures to properly preserve the Confidential Information provided by the other party, with a degree of care no less than the degree of care used to protect their own confidential information. Both parties may use the Confidential Information only for the purposes or objectives related to this Agreement.
7.3. Both parties guarantee that the Confidential Information may only be known within the scope of the responsible persons and employees of each party engaged in the relevant business, and strictly limit the employees who have access to the above Confidential Information to comply with the confidentiality obligations under this clause.
7.4. The above restrictions in this clause do not apply to the following circumstances:
7.4.1. At or before the signing of this Agreement, the Confidential Information already lawfully belonged to the Receiving Party;
7.4.2. The Confidential Information was already public or available from the public domain when notified to the Receiving Party;
7.4.3. The Confidential Information was obtained by the Receiving Party from a third party that has no confidentiality or non-disclosure obligation to it;
7.4.4. Provided that the obligations under this Agreement are not violated, the Confidential Information has already become public or is available from the public domain;
7.4.5. The Confidential Information was independently developed by the Receiving Party or its affiliates or subsidiaries, and no benefit was derived from information obtained from the notifying party or its affiliates or subsidiaries;
7.4.6. The Receiving Party discloses Confidential Information as required by a court or other legal or administrative authority (through oral questions, inquiries, requests for materials or documents, subpoenas, civil or criminal investigations, or other procedures).
8. Disclaimer
8.1 BixinAI shall not be liable for losses caused by force majeure. Force majeure under these Service Terms includes natural disasters, changes in laws, regulations, or government directives, causes inherent to the nature of network services such as failures of basic telecommunications operators within or outside China, defects in computer or Internet-related technologies, limitations in Internet coverage, computer viruses, hacker attacks, and other objective circumstances within the lawful scope that cannot be foreseen, avoided, or overcome.
8.2 Unless otherwise expressly agreed by BixinAI in writing, BixinAI does not guarantee the accuracy, completeness, or reliability of any content or information obtained by users from third parties through Bixin Services in any manner, including but not limited to inclusion, access via, connection to, or downloading, including but not limited to audio and video content, advertising content, other user information, merchant information, and user review content.
8.3 Unless otherwise stated, BixinAI is unable to control any services provided by third parties and therefore assumes no responsibility for any losses or damages arising from downloading, disseminating, using, or relying on third-party large models, applications, software, websites, or resources. When using third-party software, products, or services, you must comply with the relevant requirements of the third party; otherwise, the third party or state authorities may bring a lawsuit, impose a fine, or take other sanctions against you and may require BixinAI to provide assistance, and you shall bear the corresponding legal responsibility. Please access prudently, carefully review their agreements or documents, and protect your information, property, and security.
8.4 Content you obtain through this service is generated by third-party models and algorithm technologies and does not represent BixinAI's position. You shall bear legal responsibility for any judgments you make based on the generated content or any subsequent related actions you take accordingly. Please use this service prudently, rationally, and in compliance with the law.
9. Liability for Breach of Service
9.1. Either party to this Agreement that breaches this Agreement shall bear liability for breach in accordance with law.
9.2. You understand that, given the particular nature of computers and the Internet, in addition to force majeure and accidents, the following circumstances also do not constitute a breach by BixinAI:
9.2.1. BixinAI needs to interrupt the service for a short period when configuring or maintaining servers;
9.2.2. Slowdown in access to your website, operation of applications or services, etc., caused by congestion on Internet pathways.
9.3. If due to BixinAI's reasons you are unable to use the service normally for 72 consecutive hours, you may terminate the service, except where the cause is beyond BixinAI's control.
9.4. BixinAI shall not be liable for any indirect or punitive damages, including loss of profits you suffer from using BixinAI services, even if you have been advised of the possibility of such losses.
9.5. Under no circumstances shall BixinAI's total liability for breach of these Service Terms exceed the total service fee corresponding to the breached service.
10. Notices
All notices sent to users may be delivered by SMS, telephone, email, in-site notice, or announcement in a prominent position on the website. BixinAI will convey messages to users through one of the above methods to inform them of modifications to the Service Terms, service changes, or other important matters. At the same time, BixinAI reserves the right to place commercial advertisements in this service and to use the Bixin mailbox and mobile number logged in by users to publish commercial advertisements and marketing information, including but not limited to placing commercial advertisements on the website login page and any page after login, sending commercial advertising/marketing SMS or email to users, attaching commercial advertisements and/or advertising links within emails sent by users, and conducting telemarketing, but users have the right to refuse to accept such information and conduct.
11. Force Majeure and Accidents
11.1. If force majeure or other accidents make performance of this Agreement impossible, unnecessary, or meaningless, the party suffering force majeure or an accident shall not bear liability.
11.2. Force majeure and accidents refer to objective events that cannot be foreseen, overcome, or avoided and that have a major impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, and epidemics, and social events such as war, unrest, government actions, interruption of main telecommunications lines, hackers, network congestion, technical adjustments by telecommunications departments, and government control.
12. Governing Law and Dispute Resolution
12.1. The formation, performance, and interpretation of this Agreement and the resolution of disputes shall be governed by the laws of the People's Republic of China.
12.2. If a dispute arises during performance of this Agreement, both parties shall promptly negotiate to resolve it. If negotiation fails, either party may directly file a lawsuit with the People's Court of Bao'an District, Shenzhen, Guangdong.
13. Feedback and Complaints/Reports
13.1. If you find that this service or content generated by this service violates laws or regulations, Internet or cultural management policies, public order and good customs, or affects normal social operation, or infringes your lawful rights and interests, such as intellectual property rights, personal information, portrait rights, or reputation rights, please contact us at any time to complain or report. We will verify and confirm as soon as possible, and if we find that the complained or reported circumstances indeed exist, we will take reasonable disposal measures in accordance with law, such as stopping generation, stopping transmission, removing illegal content, and correcting algorithm models, and will respond to you. Generally, after receiving your complaint or report, the time for verification and feedback will not exceed 15 days. If we find that further verification is needed, we will promptly communicate with you first regarding the current handling status. Where laws or regulations so provide, we will report problems found in this service or content generated by this service to the relevant authorities.
13.2. If you have any questions about the content of these Service Terms, you may send an email (kobeli@szbxzn.wecom.work) to obtain relevant information.